Staff Program Manager

Company: VirtualVocations
Location: Jamaica
Posted on: November 14, 2024

Job Description:

A company is looking for a Staff Program Manager, BizTech Global Ops.

Key Responsibilities

Identify stakeholder needs and technology requirements
Execute operations projects and create data-driven performance plans
Develop strategic plans and enhance customer experience through improved acknowledgment and resolution times

Required Qualifications

9+ years of experience in Operations Program Management or similar roles
Strong business analysis skills with a focus on service delivery management
Experience in managing budgets and developing strategic plans
Knowledge of infrastructure, networks, systems, and automation processes
Experience working across time zones and managing global teams

Keywords: VirtualVocations, Norwalk , Staff Program Manager, Executive , Jamaica, Connecticut

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