Intake Specialist
Company: Law Office of Abhisha Parikh
Location: Edison
Posted on: October 19, 2024
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Job Description:
Our law office is searching for a full-time Intake Specialist to
help us succeed! You'll serve as the first point of contact for our
law firm, taking inbound calls from prospective clients in their
time of need, screening, and surveying for potential cases, and
helping our lawyers manage their meetings. If the thought of coming
to work every day and making a positive impact on clients' lives
excites you, start your application today!
Compensation- $15-$22 hourly with HIGH INCENTIVE PAY/BONUS
Responsibilities:
--- Take calls and messages from potential new clients and screen
them for consultations
--- Regularly review and update the Intake Pipeline to ensure all
matters are correctly categorized and tagged, maintaining organized
client flow
--- Keep records using Excel to track PNC conversions and ensure
data integrity and accessibility
--- Proactively engage with PNCs to gather comprehensive
details
--- Ensure all relevant documents and notes from the intake phase
are reflected and updated
Qualifications:
--- Proficiency with Microsoft Office products, especially
Microsoft Excel
--- Sales or customer service experience highly valued
--- Strong computer and data entry skills
--- High school diploma or equivalent needed, while a Bachelor's
degree is desired
--- Familiarity with case management and CRM systems a bonus
--- Strong ability to communicate eloquently and empathetically a
must
--- Fluent in Hindi and/or Gujarati
About Company:
We're a boutique immigration law firm with a huge heart and an even
bigger mission. We thrive on our diversity and unique backgrounds,
and this gives us an edge when it comes to helping clients. Each of
us brings a world of perspectives to the table, which keeps our
approach fresh and dynamic. We genuinely respect and value the time
we all need outside the office. At our practice, the clients we
serve are more than just cases; they are individuals and families
filled with dreams, hopes, and often, a profound need for a safe
and secure future. Each client brings to us a unique story, one
that is often marked by courage, resilience, and the pursuit of
happiness and freedom. What's so important to us about these
clients is the opportunity we have to make a tangible difference in
their lives. We help them navigate the complex legal system to
achieve their goals, be it reuniting with family, finding refuge
from persecution, or contributing their talents to a new
community.
Keywords: Law Office of Abhisha Parikh, Norwalk , Intake Specialist, Other , Edison, Connecticut
Click
here to apply!
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