Property Adjuster - Field Estimating Montclair, NJ
Company: Allstate Insurance
Location: Clark
Posted on: October 20, 2024
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Job Description:
At Allstate, great things happen when our people work together
to protect families and their belongings from life's uncertainties.
And for more than 90 years our innovative drive has kept us a step
ahead of our customers' evolving needs. From advocating for seat
belts, air bags and graduated driving laws, to being an industry
leader in pricing sophistication, telematics, and, more recently,
device and identity protection.Job Description.A day in the life of
a Field Property Adjuster, and what it takes to do the job!As a
Field Property Adjuster, you will be dedicated to providing
exceptional service to our policyholders. Your primary
responsibility will involve traveling to our customers' homes to
conduct on-site inspections, investigate coverage, prepare
estimates, and settle claims promptly and efficiently.
Additionally, you will handle virtual claims countrywide,
leveraging various platforms and software such as Xactimate and
ClaimsX Video Collaboration. Your expertise will be particularly
focused on water losses, ensuring our customers receive the highest
level of support and resolution for these specific claims.You'll
wear a few hats that will require a level of experience:* The
Customer Service Expert -you'll live into Allstate's Claims Culture
by caring, empowering, and restoring, and you will accomplish that
by being compassionate, clear, and a committed partner in each
claim. You lead with empathy, always.* The Investigator - you'll
confidently and independently investigate property claims by
performing detailed reviews of damage and interpreting policies to
determine coverage.* The Effective Communicator - you'll use phone,
emails and sometimes even video chat with customers to help them
through a fast, fair, and easy claims process. You'll also
incorporate a specific approach to claim handling to offer the
customer their preference of communication to efficiently discuss
their claim needs and keep them updated on the claim progress.* The
Negotiator - You will evaluate and negotiate claims settlements
with customers, vendors, third party carriers and claimants, in
accordance with all legal and business standard methodologies. With
negotiations, you will incorporate tactics in handling challenging
and complex situations.* The Problem Solver -you'll utilize
multiple tools to get the job done in a fast-paced environment,
including estimate tools, job aids, and additional settlement
platforms, all while using your sharp critical thinking skills.*
The Recorder - you'll protect the company financially by executing
policies along policy agreements, and you keep a clear record of
your work in a claims system that you will be trained on. You'll
accomplish this by ensuring timely and accurate documentation is
completed as you work on each claim. Preferred Qualifications:* 2
years of previous experience as an outside adjuster is highly
desired.* Proficiency in using Xactimate and other relevant
software for estimating preferred.* Strong critical thinking and
technical skills to assess damages accurately and expedite claims
settlements.* Excellent communication and interpersonal skills to
provide exceptional customer service.* Ability to travel to
customers' homes and handle virtual claims countrywide
effectively.* Detail-oriented and organized, with a focus on
delivering high-quality work.* Residency within the posted location
is mandatory for this role.* Are willing and able to carry a
50-pound ladder and access up to a 6/12 pitch on either a one to
two-story roof* Valid driver's license and willingness to travel as
part of the job requirements.You're provided with comprehensive
training:* The training program is designed to help you build a
claims foundation and understand the systems and processes in your
day to day work* Ongoing training opportunities for continuous
improvement happen regularly on the job** Please note, you will be
required to attend 1-week of training that will take place in
Wheeling, IL **Notice of Licensing Requirement:* As a condition of
employment, your office/area may require you to obtain an adjuster
and/or an appraiser license which includes passing an additional
background check with the Department of Labor. If applicable, you
will be required to secure license(s) within 60 days of hire.* If
required, the Hiring Manager will work with you along with the
Centralized Licensing team to ensure that you are properly
licensed.Sign On Bonus:* You may be eligible for a $1000 Licensing
Sign on Bonus if you have the applicable active licenses needed for
this role. This could include Home Resident Property & Casualty
License, Designated Home State (DHS) Florida or Texas License,
and/or applicable Appraiser License.**Current employees or
candidates who have previously worked for Allstate, including its
family of companies, are not eligible for this sign-on
bonus.Company Car:Based on our Company Car Guidelines, this role
may qualify for a company car. Our leadership team determines this
based on annual work mileage for this location. You may be required
to use your personal vehicle until these guidelines are met. We
offer mileage reimbursements for personal vehicle usage during
work.Allstate Benefits:Being a part of Allstate means you receive a
benefits package from Day 1 of employment. This includes time off,
healthcare, retirement, and more. That is why as an Allstater,
you'll enjoy a Total Rewards package that includes:* Competitive
pay with needed support for continuous development and career
advancement.* Flexibility in scheduling and a time off policy that
helps support your work/life balance.* Initial and ongoing training
to get you proficient in your new role.* Comprehensive benefits
like a 401K/pension, education reimbursement, and programs to help
you balance work with the rest of your life. Visit
www.allstategoodlife.com to learn more.#LI-SV1SkillsActive
Listening, Communication, Critical Thinking, Customer Service,
Empathy, Multitasking, Working Independently,
XactimateCompensationCompensation offered for this role is
$50,400.00 - 88,987.50 annually and is based on experience and
qualifications.The candidate(s) offered this position will be
required to submit to a background investigation.Joining our team
isn't just a job - it's an opportunity. One that takes your skills
and pushes them to the next level. One that encourages you to
challenge the status quo. And one where you can impact the future
for the greater good. You'll do all this in a flexible environment
that embraces connection and belonging. And with the recognition of
several inclusivity and diversity awards, we've proven that
Allstate empowers everyone to lead, drive change and give back
where they work and live.Good Hands. Greater Together.Allstate
generally does not sponsor individuals for employment-based visas
for this position.Effective July 1, 2014, under Indiana House
Enrolled Act (HEA) 1242, it is against public policy of the State
of Indiana and a discriminatory practice for an employer to
discriminate against a prospective employee on the basis of status
as a veteran by refusing to employ an applicant on the basis that
they are a veteran of the armed forces of the United States, a
member of the Indiana National Guard or a member of a reserve
component.For jobs in San Francisco, please click "here" for
information regarding the San Francisco Fair Chance Ordinance.For
jobs in Los Angeles, please click "here" for information regarding
the Los Angeles Fair Chance Initiative for Hiring Ordinance.To view
the "EEO is the Law" poster click "here". This poster provides
information concerning the laws and procedures for filing
complaints of violations of the laws with the Office of Federal
Contract Compliance ProgramsTo view the FMLA poster, click "here".
This poster summarizing the major provisions of the Family and
Medical Leave Act (FMLA) and telling employees how to file a
complaint.It is the Company's policy to employ the best qualified
individuals available for all jobs. Therefore, any discriminatory
action taken on account of an employee's ancestry, age, color,
disability, genetic information, gender, gender identity, gender
expression, sexual and reproductive health decision, marital
status, medical condition, military or veteran status, national
origin, race (include traits historically associated with race,
including, but not limited to, hair texture and protective
hairstyles), religion (including religious dress), sex, or sexual
orientation that adversely affects an employee's terms or
conditions of employment is prohibited. This policy applies to all
aspects of the employment relationship, including, but not limited
to, hiring, training, salary administration, promotion, job
assignment, benefits, discipline, and separation of employment.
Keywords: Allstate Insurance, Norwalk , Property Adjuster - Field Estimating Montclair, NJ, Other , Clark, Connecticut
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